Contact Us

Our Customer Care Team can be reached to discuss any questions about your learning experience.

  • A live account representative is available Monday-Friday from 9am-5pm EST

  • Toll-Free Phone: 1-800-367-2550

  • Email: support@hatherleigh.com

  • Address: Hatherleigh, 62545 State Highway 10, Hobart, NY 13788

Frequent Questions

  • Where is this course done? When does it start? When it ends?

    This course is completely online, and it is already open, you can start right now. There is no end date, so you can enter the course whenever you want and take it at your own pace.

  • How does this online CME & CE course work?

    Once you purchase a course, you will have access to materials containing CME or CE approved lessons. Study these lessons and then answer the questions from each lesson by filling out the quiz after each lesson. If you receive a score of at least 75% correct, Hatherleigh will send you a certificate awarding the credit hours designated for your program.

  • What organizations are you accredited with?

    Hatherleigh is an accredited provider of AMA PRA Category 1 credit hours. We are approved by the ACCME, ABPN, American Psychological Association, NBCC, CRCC, CDMSC, CCMC, and NAADAC. Nursing activities are accepted by the ANCC.

  • How long can I access the course?

    Forever. Once you have registered, you can access the course whenever you want, wherever you want and from any device you use.

  • Is there a deadline for course completion?

    Yes! All of our courses should be completed within a three-year period from the purchase date. Previously, we had not instituted a deadline for course completion. However, accreditation and regulation changes occur and to ensure that you earn the maximum amount of credit for your course, we have instituted a three-year period for completion. Your certificate will be the date your quiz is completed. (Note: Directions in Psychiatry subscribers should refer to the CME information page in their program for the preliminary expiration date of volume.)

  • Who should take your courses?

    Any healthcare professional who want to keep up-to-date on the latest drug and clinical research, and those seeking high quality CME & CE programs to receive credit or contact hours for re-licensure.

  • What is your returns policy?

    We stand by everything we publish. All of our courses are unconditionally guaranteed for 30 days from receipt. You may not receive credit for a returned program. If you are not 100% satisfied with your course material, call our Customer Care Department to arrange your return.